Shipping & Returns

Australian Domestic Shipping

Delivery is free and will be sent by normal post with Australia Post or by courier and will be dispatched within a couple of days of your order.

 If an item is required urgently a small fee will be required to cover the extra cost of overnight delivery.  Please email us if this is required.

Orders paid by Bank Deposit or by Money order or Cheque will not be posted until the payment has been cleared (this can take from 1-3 working days). Thus, please allow additional time if this is your case.

Please make sure you email:    info@e-urns.com.au

once you have deposited the money, to inform us of the date it was deposited and the reference code you have used. If we do not receive this email we will not know your money has been deposited. This may result in a cancellation of you order.

The parcel can take between 2 - 10 working days to arrive depending on the location of your destination.

The deposit of goods with our nominated carrier for shipment constitutes supply for the purposes of this agreement, and, as a consequence, all risk associated with the loss of, or damage to, goods in transit rests with the purchaser. Similarly, the costs of, and sole responsibility for, transit insurance rests with the purchaser.

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