Conditions of Use

Returns

If you are not completely satisfied with your order, you may return the unused items  within 14 days from the date of invoice for a full refund (excluding shipping charges).

Returns should be sent in the same undamaged packaging that they arrived in.

All returns must be accompanied with an authorization number, obtainable through e-urns.com.au, and then posted to the address given with the authorization. Please email returns@e-urns.com.au  stating your name, product name, method of original payment and date of purchase and we will contact you as soon as possible.

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